Trust Portal
Epro is an AI-driven clinical platform that provides digital inpatient and outpatient tools including speech recognition, which are proven to optimise workflows and capture outcomes in real-time at the point of care.
As a trusted partner to the NHS for 20 years, our software supports over 60,000 users across 11 NHS Trusts; supporting clinicians to make better decisions, increase hospital productivity and improve patient care through our highly secure, cloud-hosted solution.
This portal aims to provide a concise overview of certifications, accreditations and the good governance that drive our day to day activities at Epro.
Overview
Resources
Controls
Subprocessors
Compliance
ISO 9001
Cyber Essentials +
DCB0129 (Safehand)
NHS DSPT
UK GDPR
Climate Partner
ISO 27001
in progress – Q4 25
Resources
View all 8 resources
ISO 9001:2015 Certification
UK Cyber Essentials Plus Certification
DCB0129 - Clinical Safety Case Report
NHS Data Security and Protection Toolkit (DSPT)
NHS Data Privacy Impact Assessment form
Climate Partner
Digital Technology Assessment Criteria (DTAC)
Controls
View all 56 controls
Infrastructure Security
Data retention procedures established
Service infrastructure maintained
Continuity and Disaster Recovery plans established
Production data backups conducted
+ 9 more
Organisational Security
Security awareness training implemented
Confidentiality Agreement acknowledged by contractors
Confidentiality Agreement acknowledged by employees
Employee background checks performed
+ 3 more
Data & Privacy
Privacy policy established
Privacy policy reviewed
Privacy policy available
Data retention procedures established
+ 2 more
Product security
Penetration testing performed
Data encryption utilised
Data transmission encrypted
Vulnerability and system monitoring procedures established
view
Internal Security Procedures
Service description communicated
Security policies established and reviewed
Support system available
Roles and responsibilities specified
+ 9 more
AI Security & Compliance
Processes for responsible use of AI
Objectives for responsible use of AI
Suppliers
Infrastructure performance monitored
+ 9 more
Subprocessors
View all 24 subprocessors
GitHub
Code storage and audit solution
Octopus
Software deployment and versioning
Figma
Interface design
Adobe
Graphic design
Trust Portal
Epro is an AI-driven clinical platform that provides digital inpatient and outpatient tools including speech recognition, which are proven to optimise workflows and capture outcomes in real-time at the point of care.
As a trusted partner to the NHS for 20 years, our software supports over 60,000 users across 11 NHS Trusts; supporting clinicians to make better decisions, increase hospital productivity and improve patient care through our highly secure, cloud-hosted solution.
This portal aims to provide a concise overview of certifications, accreditations and the good governance that drive our day to day activities at Epro.
Overview
Resources
Controls
Subprocessors
Compliance
ISO 9001
Cyber Essentials +
DCB0129 (Safehand)
NHS DSPT
UK GDPR
Climate Partner
ISO 27001
in progress – Q4 25
Resources
View all 8 resources
ISO 9001:2015 Certification
UK Cyber Essentials Plus Certification
DCB0129 - Clinical Safety Case Report
NHS Data Security and Protection Toolkit (DSPT)
NHS Data Privacy Impact Assessment form
Climate Partner
Digital Technology Assessment Criteria (DTAC)
Controls
View all 56 controls
Infrastructure Security
Data retention procedures established
Service infrastructure maintained
Continuity and Disaster Recovery plans established
Production data backups conducted
+ 9 more
Organisational Security
Security awareness training implemented
Confidentiality Agreement acknowledged by contractors
Confidentiality Agreement acknowledged by employees
Employee background checks performed
+ 3 more
Data & Privacy
Privacy policy established
Privacy policy reviewed
Privacy policy available
Data retention procedures established
+ 2 more
Product security
Penetration testing performed
Data encryption utilised
Data transmission encrypted
Vulnerability and system monitoring procedures established
view
Internal Security Procedures
Service description communicated
Security policies established and reviewed
Support system available
Roles and responsibilities specified
+ 9 more
AI Security & Compliance
Processes for responsible use of AI
Objectives for responsible use of AI
Suppliers
Infrastructure performance monitored
+ 9 more
Subprocessors
View all 24 subprocessors
GitHub
Code storage and audit solution
Octopus
Software deployment and versioning
Figma
Interface design
Adobe
Graphic design
Trust Portal
Epro is an AI-driven clinical platform that provides digital inpatient and outpatient tools including speech recognition, which are proven to optimise workflows and capture outcomes in real-time at the point of care.
As a trusted partner to the NHS for 20 years, our software supports over 60,000 users across 11 NHS Trusts; supporting clinicians to make better decisions, increase hospital productivity and improve patient care through our highly secure, cloud-hosted solution.
This portal aims to provide a concise overview of certifications, accreditations and the good governance that drive our day to day activities at Epro.
Overview
Resources
Controls
Subprocessors
Compliance
ISO 9001
Cyber Essentials +
DCB0129 (Safehand)
NHS DSPT
UK GDPR
Climate Partner
ISO 27001
in progress – Q4 25
Resources
View all 8 resources
ISO 9001:2015 Certification
UK Cyber Essentials Plus Certification
DCB0129 - Clinical Safety Case Report
NHS Data Security and Protection Toolkit (DSPT)
NHS Data Privacy Impact Assessment form
Climate Partner
Digital Technology Assessment Criteria (DTAC)
Controls
View all 56 controls
Infrastructure Security
Data retention procedures established
Service infrastructure maintained
Continuity and Disaster Recovery plans established
Production data backups conducted
+ 9 more
Organisational Security
Security awareness training implemented
Confidentiality Agreement acknowledged by contractors
Confidentiality Agreement acknowledged by employees
Employee background checks performed
+ 3 more
Data & Privacy
Privacy policy established
Privacy policy reviewed
Privacy policy available
Data retention procedures established
+ 2 more
Product security
Penetration testing performed
Data encryption utilised
Data transmission encrypted
Vulnerability and system monitoring procedures established
view
Internal Security Procedures
Service description communicated
Security policies established and reviewed
Support system available
Roles and responsibilities specified
+ 9 more
AI Security & Compliance
Processes for responsible use of AI
Objectives for responsible use of AI
Suppliers
Infrastructure performance monitored
+ 9 more
Subprocessors
View all 24 subprocessors
GitHub
Code storage and audit solution
Octopus
Software deployment and versioning
Figma
Interface design
Adobe
Graphic design